Feb 09

picture credit to mohtballmilstone.org

Like any other popular medium, scammers have begun to really attack social media. The problem is that it’s not always as easy as you might think to spot them. After all, the main point of social media is talk up our businesses and ourselves, right? Networking involves discussing what you do and leaving relevant links . . . but some people take this too far and use Twitter, Facebook and other sites to promote complete scams. Here’s how to spot them.

They promise to help you earn money. Social media works very well as a networking tool. It can be used to promote your business, too, but it’s not that great for actually raking in the cash. So, if you see someone offering to help you get rich on Twitter (or any other site, for that matter), beware! Too often, these scammers want you to send them money and they will share their secrets . . . or not.

Robot tweets. Twitter is probably the most vulnerable to auto messages, though other sites do have issues with this, as well. If you see the exact same message popping up on everyone’s accounts, you need to be careful. It’s probably being sent out automatically and without actually being recommended by the person who sent it.

Incorrect descriptions. When you see someone suggesting you take a look at their latest baby pic, then when you click you end up on a weight loss site, get out fast! This is a common scam, where the text is designed to make you want to click on the link, which actually takes you to a download page or requires you to sign in for something . . . which gives them your account name and password. You should also have an up to date anti-virus and anti-spyware program on your computer, since these sites can infect your computer.

People become your friend only to sell you things. While there are plenty of interesting, useful people on social media networks, you’ll find that there are also entirely too many who pretend to be interesting and friendly, but once you’ve accepted them, they start bombarding you with pyramid schemes and assorted other scams. This is usually because the only way for them to make their money back is to get you to join.

Using social media is a great way to build your brand for very little cost, but it can also cause you a lot of grief if you end up falling for one of the many, many scams out there. Be wary and just stay away from anyone who seems suspicious.

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Nov 06

A certain level of trust is required in order for someone to buy from you or pay you for services. Social media has gone a long way toward helping establish trust online, but just how can you make sure people feel they can trust you? It can be a slow process at times, but if you are consistent, you’ll get results.

Be consistent across the internet

If you act like two (or more!) different people on different sites, you can bet that it can get confusing for others. Whatever your personality or even persona, be careful to stay consistent everywhere you appear online. You should also refrain from being too formal, since most people prefer to buy from human beings.

Being consistent also refers to frequency. If you run a blog, make sure you don’t vanish for weeks at a time. The same goes for social media. Post on a regular basis and don’t disappear unexpectedly . . . people will wonder if you are really serious about business, too.

Offer advice and information

It’s one thing to say you’re an expert, quite another to prove it. Unfortunately, there are many more self-proclaimed experts than real ones and people are starting to realize this. That’s why it doesn’t usually work to simply say that you know what you’re doing. You have to show it. This is possible through social media, offering tidbits of information and helping people out on social media, forums and blogs with advice they can actually use. Once they get curious enough, they will come to you directly.

Maintain your reputation

Make sure you keep your rep clean by avoiding things like making a rude comment or lashing out at someone. Anything you do online can be immortalized forever. Remember that when people Google you, just about anything that has happened online could turn up, so it’s a good idea to make sure you keep your hands clean.

It’s also worth it, if you run a business, to keep an eye out for possible complaints. While you may not be able to get rid of the complaint published, you can certainly address it in a tasteful manner and possibly gain more trust this way.

Interact with your followers

As your reputation grows, more and more people will start to follow you. Some gurus are notorious for their lack of interest in the crowds of fans, but you’ll have much better results if you pay attention to them. Answer some questions, interact with your followers on Twitter and Facebook and they will respect you even more.

It takes time and effort to build trust. Online, people are even more suspicious than usual because of the overabundance of scams. Prove you aren’t a con artist, provide consistent, regular content and interact with people to boost your business.

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