Feb 08

I'm Going: Social Media Moms Celebration

As you know, I try to cover social media events on Mondays since I strongly think these are corner stone to any business owner and consultant who is taking social media seriously. Today will be special since I will talk about the Social Media Conference for Moms at Disney World. While I’ll be covering the actual details in a fun way from my new personal blog: Fantasticos4, I would like to talk about the actual conference from a business and branding perspective here.

The Target: what better target audience than the social media professionals who are moms. You know what that means right? it’s an automatic buzz. The Disney message will be spread in words, pictures, videos and all kinds of human interaction.

The Message: I find really important that the message is not Disney, instead it will be social media. Here is a company gathering a group of mavens with their families and instead of asking each one to write a blog review, they just let them experience the magic.

The Messengers: here is what made me go crazy about this event. The speakers aren’t only the mommy bloggers (who I love and respect highly). The speakers here are Chris Brogan and Guy Kawasaki. These are high level social media professionals well respected in the field.

There is no doubt that Disney is bringing value, giving value and sharing value.  The investment on this event probably costs a third of a typical TV spot.  However the impact will be really significant.  I think this is a great case study and example of how a brand uses social media to spread the message, increase engagement around its products/services and create a relevant buzz that not only is genuine but will also last the entire year.

Disclosure: I will be part of the conference for a symbolic prize and also have development relationships with the Disney Company. However, the opinions expressed here are my own.

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Feb 05

picture credit to Xarj.net

StumbleUpon is one of those quiet, behind the scenes social networking sites that can drive an amazing amount of traffic to your site and help you build up some great relationships. I’ve known people who actually ended up getting jobs simply by connecting with the right people on the site.

If you’re new to StumbleUpon, it can be rather confusing. It isn’t nearly as straightforward as, say, Twitter, so you’ll need to make sure you understand what you’re doing if you want to really succeed there. Recent changes in some of the policies on the network have caused problems with many users, but overall, it’s still a very useful networking option.

I’ve scanned the internet for recent guides on how to use StumbleUpon successfully and these are the five best ones that I found. Whether you are new to the stumbling scene or have some experience under your belt but could use a little more help, these articles will be very useful. If you have any other great resources, I would love to hear about them!

1. StumbleUpon Etiquette Guide and Best Practices

From Techipedia, this is a very comprehensive article on how to behave yourself on StumbleUpon. Tamar shares her insights on how to be a good stumbler and not annoy everyone who befriends you. All of her points are excellent and everyone using StumbleUpon needs to read this article.

2. How to Get Traffic from StumbleUpon

Short and to the point, this article tells you precisely how to boost your traffic coming in from StumbleUpon. Some of the ideas are what you’ll hear anywhere, but there are a number that are quite useful. Unlike some articles, this one is quite succint, making it easy to read even when you’re short on time.

3. A Travel Blogger’s Guide to Using StumbleUpon

If you’re sick of reading about social networks on SEO blogs, this is a refreshing change! Adam is a young man interested in traveling, who wrote this post on not only how to start up with SU, but how to use it to promote your website, whatever that may be. There are some good, straightforward tips here that beginners and not-so-beginners can use.

4. 3 Essential Tricks to Do with StumbleUpon Toolbar

If you’re getting frustrated with StumbleUpon, this post offers some interesting insights into what you can do to make the entire process easier. There are just three tips, but these are good ones!

5. How to Get Started with StumbleUpon

This is a very long blog post, but well worth the read. Dave Saunders takes you through everything you need to know to get started and then some with this popular social media network. From signing in to changing your password and making friends, it’s all here! Be aware that this is a slightly older post, but I still feel it is a good one for beginners.

What are your tips for using StumbleUpon?

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Feb 03

photo credit to remg.com

Social media is an excellent way for corporations and businesses to stay in touch with their target market, but often this is poorly done. If you want to be successful in social media as a business, then there are a few things you need to keep in mind. I’ve compiled some tips here to help you out.

Write down specific goals. The first thing you need to do is decide where you’re going with your networking campaign. What are your goals? To find out what your market wants? To build up a following on a social media network? Boost traffic and sales to your site? Write these down and make sure everyone knows exactly where you are going with this promotion.

Decide who will post. You’ll get the best results if you have just a couple of people working on social media, or even just one, using a corporate account. It can be very difficult to coordinate more than this if they are all working on the same account. Choose someone who is naturally social, since they will likely do best with networking.

Stay on top of things. It’s very important that you know exactly what is going on in your social media department. This is an area that should require weekly and monthly reports to make sure that you are going in the direction you want to be going. If you aren’t sure what your social media people are doing, it’s pretty hard to gauge success. Often, campaigns need to be adjusted, so keep that in mind when going over reports.

Have guidelines in place. Some things are obvious, such as no trashing the company on Twitter, but you need to have this type of thing written down. Even if it seems obvious, having paper to refer back to is always useful when facing problems. Also, it gives anyone working on social networking a good place to start from and they can refer back if they aren’t sure what’s allowed. However, don’t let the fear of not having a “social media policy” in place stop you from getting started.  In the meantime, just grab your PR policy and use the same rules for social media.  You don’t say on Twitter what you wouldn’t say on TV. Simple right!

Respond to complaints. When someone says something about your company on Twitter or another popular social network, you’ll benefit from contacting that person and offering to fix the issue. This can be a great form of positive publicity because people often report back to their followers when things have been set right.

Social media can be a bit tricky when you’re a big company. However, it is also very beneficial since you’ll be establishing a presence online in a more personal manner. This is what people respond to.

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Feb 01

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Today I’ve been invited to participate in a blogtalk discussion about the current reality of the work/life situation in Latino families. I would like to invite you all to join me if you are a Latino(a) or if your business has a Hispanic target and/or Latino(a) employees.

This discussion is part of a “Wake Up” series organized by Fem2.0 where different work/life realities are being discussed every day for two weeks.  Mine will take place at 1:00 PM today and you can join us by clicking here:

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Why is this important? Mainly because the Latino workforce has been affected the most du ring the recession.  Read more in this excellent article written by Jose E. Cruz and Jackie Hayes at State University: Workforce Development and its impact on Latinos in New York State

As a consequence, the Latino workforce is changing face.  Now many “Latinas are bringing home the bacon” (which is the title of today’s episode).  But as Herman Guaracao, the CEO of Al Dia News told me “No solo de Bacon vive el hombre” (Man does not live on “bacon” alone). So we must find a proper work-family balance.

Finally I would like to share my two cents for those who are still looking for work.  Social media can be a great tool.  3 out of every 4 Americans uses social media in some form or another, as does 2/3 of the world’s population. That’s a big audience and if you are willing to put yourself out there, you can really make a splash! However, there is more to promoting yourself on social media than simply posting “I need a job”.  Here is how you can sell yourself:

Step One: Connect

Chances are you have a list of places you would love to work. See if they are on Twitter or Facebook and then follow them. Often, when a company is looking to hire, they will put out feelers before actually posting a job and if they are active in social media, you’ll be the first to hear about it. Don’t just follow the company . . . look at the main players and follow them.

Instead of just jumping in and asking for a job, build relationships. After all, who would you consider hiring to mow your lawn, the kid next door who hangs out at your place every Saturday or the perfect stranger who shows up on your doorstep? Take the time to get to know people before you ask them if there are any openings in their company.

Step Two: Show Them What You Can Do

Even if you are the best qualified applicant for the job, you have virtually no chance of getting it if you can’t prove that. By letting potential employers know that you are indeed an expert in your field, you’ll get ahead of the competition.

This can be done in several ways. First of all, you should make your knowledge known on social media sites by interacting with others in the same field and linking to interesting and relevant articles. On Twitter, re-tweet people who make good points about your profession.

A blog can also be useful for showcasing your talent. If it doesn’t come across that well in writing, start making videos and getting them up on YouTube, then have friends bookmark them, tweet them.  The same applies to inserting pictures in your blog to show you “in action”. You’ll soon realize that your blog places you on top of the competition who only have a resume to share. And speaking of resumes, don’t forget to add your blog link to your resume, business cards, personal website, twitter account and everywhere.  You’ll be surprised how employers prefer to look at a blog before they move on to read the 70th resume on their pile.

Step Three: Ask for the Job

Once you have established yourself as someone who is confident and knowledgeable, it’s time to move in for the kill. By this point, you should have established relationships on social media sites with several potential employers. Now is the time to start asking them for work.

When you do this, make sure it’s a personal message, don’t just send out a mass mailing. You’re far more likely to net a job if you target the specific person you are asking to hire you.

Selling yourself on social media might be a little frightening at first, but the truth is, it is very similar to networking face to face. Play your cards right and you could have a new job sooner than you think.

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Jan 30

Social media is an excellent way to make valuable connections in your industry. Just about everyone who does any kind of business online is aware of the usefulness of social media sites, but that doesn’t mean they know how to use them. There are plenty of articles on how to make social media work for you, but today I’m going to look at some of the big mistakes that you could be making. These aren’t just little glitches that can be overlooked, they are mistakes that could destroy your online reputation or ruin your carefully built network.

Social Media Mistake 1

Going on a rant. When you’re using Twitter, Facebook, etc. on a daily basis, it’s easy to fall into a false sense of security. You feel that you’re among friends. And when that happens, it’s not difficult to move into other territory . . . where you start sharing personal information. This in itself isn’t bad, until something happens that makes you angry and you splash it all over the web.

Being upset about something is fine. Tweeting about how horrible your client is . . . not fine. In fact, it could lose you business. Even if your client or boss never realizes what you said, others will see it and realize that they don’t want to work with someone who blasts their personal vendettas across the social networks.

Social Media Mistake 2

Dropping off the face of the planet. Unfortunately, this happens quite often in social media because people start out with great intentions and then lose focus. When they come back a couple of months later, no one cares anymore.

You can easily avoid this problem by not overdoing things. There’s no need to post 50 times a day. A handful of posts will keep your presence up without taking too much time or energy and you won’t be overwhelmed and drop out. Social media is a very valuable method of promotion, so don’t waste it by burning out and disappearing for too long.

Social Media Mistake 3

Spamming. Most of us are aware that spamming is a bad idea . . . yet a lot of people are still flooding others with unwanted offers and ads. However, that isn’t the only way you can spam and you MIGHT be spamming without even realizing how offensive it is!

Are you signed up for one of those Twitter ad networks? If you’ve allowed them or any other site to publish auto-tweets then your followers are probably quite annoyed with the spam they get when you aren’t even online. Another way that many people spam is through auto responses to followers. When someone follows you, sending them a direct message with an ad is not a good way to make a nice first impression.

Are you making any of these mistakes? If so, you might want to reconsider how you handle your social networking before it’s too late.

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Jan 29

At this point of my business, I’m in a position where I can hand pick my clients.  I feel really blessed for this and only hope that it lasts looooooong, looooong, loooooong.  It’s maybe the fruit of dedication and proven knowledge but I also think social media is the right business today because of the momentum.  I expect a huge increase in 2010 and it will become steady by 2012.  Hoping to have Web 3.0 by then so we can all move on and revolutionize everything all over again.  How fun is that?

Back to the title of this post, I’ve had to say no a little too much these last couple of weeks to some projects.  Some clients have understood my “no” while others have taken this personal.  I feel that if I list my reasons objectively here, it will heal some bad feelings and at the same time, it will give potential clients a clear understanding of how to get a “yes”

I want your business if:

1) You are as passionate about your business as much as I’m passionate about mine

2) You are willing to learn Social Media (regardless of your high position, busy schedule & fears)

3) Your project is inline with my areas of expertise

4) You have a genuine commitment to make this project successful and not just because your boss asked you to do this or because your competitor is doing it

5) Your project does not require a full-time presence on site (this is often the case during a big brand scandal or disaster management)

6) You are willing to work ethically and with transparency (I will not spam for a million dollars)

7) Your field/industry is new to my company and can add value to my portfolio

8) Your project is innovative, creative and fun

9) Your project adds a value or a service to your users

10) Your project matches with one of my communities (moms, Latino(a)s, entrepreneurs, consultants, small businesses, work-life enthusiasts, developers, young families, women, faithful, multicultural, and so forth)

11) You’ve been a client before

12) Your project will share revenue with a non-for-profit organization

This doesn’t mean that if you are not in one of the above categories you cannot give it a try.  Just don’t take it personal when I say no and move on.  I’ll write another post about how to select the right social media company in the next days.  Slowly, this industry is taking shape and formalizing among professionals.  So the jungle era of social media is coming to an end and that is good for all of us.   You can find a good group of service providers who have proven results and a healthy portfolio to share.

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Jan 27

Social Media takes time and as a business owner, you probably don’t have a lot of extra time in your day. That means you need to make the most of your time on social media. There’s a lot more to it than just posting a few links and answering a couple of questions from your followers. If you really want to effectively network and market via social media, there are a few ways you can do it better.

  1. Share links to people who promote you. Not only are you boosting their blog or site, you’re also boosting the number of people who will read about your product or service.
  2. Use Google Alerts. You can use Google Alerts to find out when anyone talks about you or your niche and then promote those links on Twitter, Facebook and other social media sites.
  3. Use multi-media. Don’t just talk . . . today’s internet user is savvy and wants all the information quickly and in various formats. Add video or photos or even audio to your social networking and watch your conversion rates rise.
  4. Set up a landing page. Having a specific landing page designed for those who are checking out your profile on a social media site will help draw them in. Suggest links they might be interested in checking out and welcome them.
  5. Be consistent. Don’t show up, post ten things and then vanish for a week. If you don’t have the time to check in on your social media networks on a daily basis, you can set up automatic tweets and posts. It’s important to let people know you are on the ball, though, so it’s best if you can check in daily to answer questions and respond to personal messages.
  6. Optimize your profile. One of the first things that anyone will look for is your profile. What does it say about you? When you find a profile that hasn’t been filled out properly, you probably don’t follow that person because you know nothing about them. So, don’t be that person . . . fill in your profile with SEO and human friendly descriptions.

Don’t just make small talk on your social media networks, make them work for you! Another way to take advantage of your time is to use applications that allow you to post on one network and have the same thing show up on your other networks, saving you time and energy.

What are your methods for making your social media networking more effective?

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Jan 26

If you’ve been in social media for a while, it can start to feel like you have nothing more to learn. You hit a plateau and while your followers continue to build slowly but steadily, you may feel like you have hit a dead end. Should you leave things as they are or push through to new levels?

For those who already have plenty of followers on any given social media platform, you have tremendous power, so why not put it to good use? You already have the knowledge of how you got there and chances are a lot of your followers are watching to see how you do things.  By offering your tips and advice, you will not only give them information that they are seeking, you’ll also find that they share it.

Providing valuable information, whether you are on Facebook, Twitter or any other social site, is a sure way to give your followers a boost. You’ll see them sharing the information that you’ve shared and they will continue to spread it until you give them something new. If you have 10,000 followers on Twitter, for example, and each of those sends your tip to their followers, one of which starts to follow you, you could potentially end up with an additional 10,000 followers.

If you’ve fallen into the rut that many marketers do, where you end up just tossing out regurgitated information, no one is going to pass it on. You need to provide real, quality information that people can actually use. Share tips to help them get to where you are and they will be eager for more.

Just because you’ve reached social media success doesn’t mean you should give up. In fact, you need to set new goals now and strive to reach them. If you look at the big names on Twitter, such as Darren Rowse and Chris Brogan, they don’t stop giving quality and people respect them for that. It’s a great way to continue growing your influence, so start brainstorming useful tips to share with your followers.

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Jan 24

photo credit to Vatican RadioBefore I move on with this post, let me give you some background info.  Before I decided to follow my passion of social media development as a small business owner, I studied Theology at the Pontifical Gregorian University in Rome.  This was a hobby while I worked as a project manager for different organizations including Columbia University, the Juvenile Diabetes Foundation & the United Nations.  There I had the opportunity to meet not only great theologians but also a large group of very passionate individuals who dedicate their entire lives to SERVICE.  During the last year, I’ve also had the opportunity to work with different religious organizations with their use of social media.  It’s been like merging two passions together.

Today is the 44th World Day of Communications and Pope Benedict’s message has left me totally impressed.  I encourage each one of you to read the entire message but here are the parts that caught my attention:

He stresses the title of the conference “The Priest and Pastoral Ministry in a Digital World: New Media at the Service of the Word” and goes on with the explanation: Church communities have always used the modern media for fostering communication, engagement with society, and, increasingly, for encouraging dialogue at a wider level.

I always say that if St. Paul lived today we would have “The Tweets of the Apostles” and the “Blog of St. Paul to the Romans”…. We all know that he is considered to be the best communicator and community builder of all times.  I can go on and on with my personal opinion, but there will always be time for this.  Let’s keep the focus on his message by breaking it down:

Church communities: Community building is the key of social media. The church too operates in a sub-community format.  You have the different movements, religious groups, orders, lay assemblies and so forth.  They all identify strongly with their peers but at the same time, they are well aware that they belong to a greater community.  A universal church that goes beyond geographical or time borders.  The communion of saints.

Fostering Communication: From the origins of the church, we have witness this open communication.  The mere fact that you don’t have 1 single Gosple but instead you have three versions “according to”…. Mark, Luke, John (without taking into consideration all the apocryphes which are widely available to the public too).  Then we have the apostle’s letters, all the theological arguments which still today I find them fascinating.  The transparency of this communication is key to the implementation of new media.

Engagement with society: Does it sound familiar? joining the conversation. This doesn’t mean preaching but coming one to one with the actors.  Engaging in the community, being one of us.

and, increasingly, for encouraging dialogue at a wider level: This is Pope’s Benedict’s elegant way of  saying – “Create a buzz” – “Influence your audience” – with the millions and millions of Catholic communities out there, if we were to really take this message seriously, the new Roman Empire will need to start shaking.

The recent, explosive growth and greater social impact of these
media make them all the more important for a fruitful priestly
ministry.

Just like I encourage business owners and consultants to jump into social media NOW.  I would like to join Pope Benedict and encourage the pastors of the church to join, to learn, to minister through social media NOW.  Don’t be afraid.  You’ll figure the how and the where as you move into the space.  But in the meantime, just get started.

The increased availability of the new technologies demands greater responsibility on the part of those called to proclaim the Word, but it also requires them to become more focused, efficient and compelling in their efforts

This is a call to learn and master the social media tools.  Only if we are able to manage the tools we are able to manage the conversation.  Otherwise we risk that others will manage our conversation, our brand, our message, our service, our gospel.  The church has been the leader of literature, printing & communication.  We need social media leaders.  Not so much from a technical aspect (which wouldn’t hurt either), but from an interpersonal aspect.

Priests stand at the threshold of a new era: as new technologies create deeper forms of relationship across greater distances, they are called to respond pastorally by putting the media ever more effectively at the service of the World

The media at the service of the world.  This is a great opportunity to reduce the digital divide. Imagine if Catholic movements and missions were to take this priority? access to information to create deeper forms of relationships taking into consideration every level of the human community (spiritual & socio-economical).  This would be the revolution we’ve all been waiting for.

Priests are thus challenged to proclaim the Gospel by employing the latest generation of audiovisual resources (images, videos, animated features, blogs, websites) which, alongside traditional means, can open up broad new vistas for dialogue, evangelization and catechesis

When I read this, I laugh. Those of you who know Ratzinger before he became Pope Benedict (I had the honor of going to his daily masses when I volunteered with the Sisters of Mother Theresa right under his home for many years and to attend some of his workshops), you know that he isn’t a poet.  Like always, the Pope gives clear directions.  Just in case someone interprets this message with “spending the whole day on Twitter or Facebook” he avoids this misunderstanding by giving the concrete message, the means and the different alternatives.  For the business owners that are reading this post, this is a perfect example of how to provide clear directions to your team.

I renew the invitation to make astute use of the unique possibilities offered by modern
communications. May the Lord make all of you enthusiastic heralds of the Gospel in the new “agorà” which the current media are opening up.

My favorite part and title of this post.  Pope Benedict calls social media the new “Agorà” – Here is the definition I found at the Antioch and I’ve highlighted in bold all the parts that are related with the different categories of this blog:

Definition of agora

Primarily “an assembly,” or, in general, “an open space in a town” (akin to ageiro, “to bring together“), became applied, according to papyri evidences, to a variety of things, e.g., “a judicial assembly,” “a market,” or even “supplies, provisions” (Moulton and Milligan, Vocab.).

In the New Testament, it denotes “a place of assembly, a public place or forum, a market-place.” A variety of circumstances, connected with it as a public gathering place, is mentioned, e.g., business dealings such as the hiring of laborers, Matt 20:3; the buying and selling of goods, Mark 7:4 (involving risk of pollution); the games of children, Matt 11:16; Luke 7:32; exchange of greetings, Matt 23:7; Mark 12:38; Luke 11:43; Luke 20:46; the holding of trials, Acts 16:19; public discussions, Acts 17:17. Mark 6:56 records the bringing of the sick there. The word always carries with it the idea of publicity, in contrast to private circumstances.

There is no doubt in me that Social Media is in fact the new Agora and that Pope Benedict totally gets it.

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Jan 21

As many of you know, last week the Lastism-Party was dedicated to raise funds for Haiti and I also asked my readers to contribute on this blog. The AARP Foundation offered generously to match our donations. That got us so excited that we even exceeded our goal.

I would like to join Ms. Robin Talbert, President of the AARP Foundation in thanking each and everyone who contributed to this urgent cause.

A personal thanks to @ErGeekGoddess , @RDarioBermejo & @julito77 who organized it and hosted and to all those who contributed last week together with those who Retweet it & promoted the widget on their own blog. Especially: Hector Russo, Anthony Lendez, Jennifer Lubrani, Corina Carrasco, Elianne Junoy-Ramos, Carolyn Gonzalez, Karen B Haron, Raquel Segura, Kristy G Blea, Victor Caballero, Sylvia Aguilera, Julie Diaz-Asper, Karen B Haron, Kelly Mullaney, Jeannette braun, Blanca Mejia, Ruben Bermejo, Monica Galang, nilka romero, Marcela Ayon-Siervo, Mary Ann Halford, Lori Nolasco, James Walsh and all those who are not mentioned but embrassed Latism4Haiti

Gracias de todo corazon!

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